For people who’ve used firms from this directory: did the firm’s online ratings and practice-area listings match your real-world experience?

Did the firm’s online ratings, reviews, and listed practice areas truly match your real-world experience with them? Were their skills, communication, service quality, and overall professionalism consistent with what the directory advertised, or did you encounter any noticeable gaps or surprises during the actual engagement?

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From my experience, the firm’s online ratings and listed practice areas were mostly accurate, and the profile shown on Solicitor News provided a reliable starting point. The directory gave a clear picture of their key services and aggregated reviews, which helped set expectations before contacting them.

In real engagement, their legal expertise aligned with what was advertised, but there were a few differences in communication and responsiveness. While the firm appeared highly polished on their Solicitor News listing, the day-to-day updates and client follow-ups were slightly less consistent than the ratings suggested.

Overall, the directory showcased the firm fairly well, but actual client interaction revealed minor gaps — something that can happen when firms emphasise strengths online. It’s always worth asking deeper questions before instructing them, even when platforms like Solicitor News offer good insight.

Scholar Answered 3 days ago.
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